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Acceptable Use Policy (AUP)

Effective Date: 1/10/2024

This Acceptable Use Policy (“AUP”) governs the use of the services provided by QUAPE PTE LTD (“Company”). By using our services, you agree to comply with this AUP. QUAPE PTE LTD reserves the right to amend this AUP from time to time, and it is your responsibility to review this policy regularly.


1. Prohibited Uses

The following uses of our services are prohibited:

1.1 Illegal Activities: You may not use our services to engage in, promote, or encourage any illegal activity, including but not limited to:

  • Fraudulent activities.
  • Unauthorized access to computer networks (hacking).
  • Distribution or creation of malware, viruses, or harmful content.
  • Violation of Singapore’s laws, including but not limited to the Computer Misuse Act, Personal Data Protection Act (PDPA), and Telecommunications Act.

1.2 Harmful Content: You may not host, post, or transmit:

  • Content that is defamatory, abusive, or threatening.
  • Child exploitation materials or content that promotes violence or hatred against any individual or group.
  • Material that infringes on intellectual property rights.

1.3 Spam and Unsolicited Communications: You may not use our services for sending unsolicited emails or spam, including mass-marketing campaigns without proper consent (in violation of the Spam Control Act).

1.4 Resource Abuse: Excessive consumption of system resources that disrupt the stability, performance, or reliability of the hosting services for other users is prohibited, including:

  • Overuse of bandwidth, CPU, or disk space.
  • Running long-term, non-interactive processes such as cryptocurrency mining.


2. Security

2.1 Account Security: You are responsible for maintaining the security of your account, passwords, and other credentials. You must promptly notify QUAPE PTE LTD if there is any breach or suspected breach of your account security.

2.2 Network Abuse: You may not engage in network-related activities that disrupt or impair the integrity or performance of QUAPE PTE LTD’s services, including:

  • Denial of Service (DoS) attacks.
  • Port scanning or network probing.
  • Distribution of any harmful software.

3. Reporting Violations

If you become aware of any violation of this AUP, please report it immediately to QUAPE PTE LTD via our contact channels found our website contact page. We reserve the right to investigate suspected violations and take appropriate action, which may include service suspension or termination.


4. Enforcement

QUAPE PTE LTD reserves the right to:

  • Monitor user activities and content to ensure compliance with this AUP.
  • Suspend or terminate services if this AUP is violated.
  • Cooperate with legal authorities in cases of suspected illegal activities.


5. Consequences of Violation

Violation of this AUP may result in:

  • Immediate suspension or termination of services.
  • Legal actions against the violator.
  • Notification to the relevant legal authorities.


6. Disclaimer

QUAPE PTE LTD assumes no liability for any damages arising from the use of our services in violation of this AUP. Users are solely responsible for the legality of their activities and content.


7. Amendments

This AUP may be updated from time to time without prior notice. It is your responsibility to regularly review the policy for updates.


Contact Information

If you have any questions about this AUP, please contact us at sales@quape.com.