Backup Logs
To view backup logs and diagnose issues related to backup failures, you can use the following commands:
-
View Logs on the Control Panel Server: Run the command below to view the logs for the orchestrator (orchd) container, which handles backup operations:
docker logs orchd -
View Logs on the Source Server: Run this command to check the logs of the file handler (filerd) container:
docker logs filerd
Common Issues and Troubleshooting
- File Permissions: Backups are run as the website user for security reasons. If a website's file backups are showing as failed in the UI, it is often due to file permission issues.
- Check the Website's Home Directory: Ensure that no files are owned by root or any other system user. Only the website user should have ownership of the files in the website's home directory.
By examining the logs and ensuring correct file permissions, you can identify and resolve most backup-related issues.
