Nameservers

Nameservers

The Master Organisation and resellers can configure nameservers in Settings > Platform. These nameservers will:

• Automatically be added to customer DNS zones as NS records.
• Be displayed to customers in the hosting control panel if Enhance detects the website isn't resolving to the correct IP.

Best Practices

1. Number of Nameservers:
   Create at least two nameservers located in separate data centers for redundancy.

2. Cluster Coverage:
   All DNS zones in your cluster will be served by each nameserver.

3. A Records for Nameservers:
   Each nameserver must resolve to the IP of a DNS server in your cluster. To achieve this, create A records.

Example:

If your hosting company uses the domain myhostingcompany.com:

1. Delegated to External Nameservers (e.g., Cloudflare or Registrar):

   • Create the A records for the nameservers (e.g., ns1.myhostingcompany.com and ns2.myhostingcompany.com) where the domain is hosted.

2. Delegated to Internal Nameservers (e.g., ns1.myhostingcompany.com):

   • Create Glue Records with your domain registrar for ns1 and ns2 pointing to their respective IPs.
   • If you can't find this option, contact your registrar for assistance.

3. Adding Matching A Records in Enhance:

   • Add myhostingcompany.com as a website in Enhance.
   • Navigate to the Domains tab and add A records for each nameserver pointing to their IPs.

By following this setup, your nameservers will function correctly, ensuring seamless DNS resolution.