Knowledgebase

All domains are created such that they can be accessed directly with or without the “www” in...

This article will guide you on how to solve Clamd download error if you come across such error...

Linux and Windows are operating systems which a web server runs. There is a common misconception...

Our Web Hosting engineers will determine if your issue can be solved by accessing your computer...

Are you facing problems logging into your control panel at work, cafes or corporate network but...

Yes, Quape offers On-Site support for customers who availed Quape hosting services. On-Site...

FAQ: How long does a domain and account activation take? Answer: Once payment is successful,...

FAQ: Should I do a domain transfer or data files transfer first? Answer: For safety reasons,...

For WEB HOSTING Plans Yes. Our WEB HOSTING plans allow multiple domain hosting, otherwise known...

To receive technical support, follow these steps: Check through our Knowledge base (URL) If...

If you wish to use other hosting company for a domain name that is registered with Quape, you are...

I want to get started with Quape, but I am unsure to what I need to sign up for. Our brief...

Most commonly, we prefer to use open source scripts because it is free, however, if we cannot...

Have More Storage Space Shared Hosting Exceeding the allocated storage space in your hosting...

There are instances that you may want to use google apps with your hosting account in Quape....

How to make your website inaccessible to all visitors except yourself? You may want to do it for...

VPS hosting and Dedicated Server hosting have the ability to modify exim port using WHM. Many...

Troubleshooting Guide If you have already signed up for a hosting account with us, please...

Are you protecting your email addresses? The guide below is how you can protect email from...

Yes, you can purchase SSL from Quape with external hosting (your website is hosted by another...

Ever wondered why some URLs begins with “https://”, while others start with “https://”? You may...

Most email services have restrictions on file attachment sizes, and they usually have a maximum...

Ever wondered why some URLs begins with “https://”, while others start with “https://”? You may...

Shared vs VPS vs Dedicated Hosting There are three main types of hosting plans available for...

Secure Sockets Layer (SSL) Sensitive information transmitted across the Internet in plaintext is...

How and why would Quape offer Unmetered Data Transfer? Even though local bandwidth is costly, we...

By default, our VPS and Dedicated Server Addon Services are set to “Monthly”. If you wish to...

Are you experiencing a Google error when accessing your website? We have listed some helpful...

How do I make my website load faster? Here are some ways you can speed up your website loading...

For Web Hosting, Email Hosting and Business Hosting packages, the NameServers / DNS are as...

When your account is out of space, emails and website services will be obstructed. It means...

Default Support Coverage for All Hosted Services By default, all Quape-hosted customers will...

You could be satisfied with the security of your website. However, it is advantageous if you...