Installation & Configuration Issues

Installation & Configuration Issues

• "Website had no PHP version installed" error

  • Switch the website’s PHP version, then switch it back to your preferred version and retry the app installation.

• WordPress Site 404

  • Check if your server is running OpenLiteSpeed.
  • Run docker restart openlitespeed if using OpenLiteSpeed.
  • Switch to Apache or commercial LiteSpeed if needed.

• Completing installation if terminal window is closed

  • Run docker inspect orchd | grep -oE "REGISTRATION_KEY\=([a-z0-9-]+)" | sed 's/REGISTRATION_KEY=//' to retrieve the registration key.
  • Access the URL: https://{controlPanelDomain}/setup/{registrationKey} to complete the setup.

• Enhance installation hangs

  • Ensure your server meets the requirements: 4GB RAM, x86_64 architecture, sufficient disk space, Ubuntu 22.04 LTS.
  • Check logs: docker logs orchd and journalctl -u enhcontrold, and contact support if needed.

• cPanel importer failed: homedir not found

  • This error indicates missing home directory details during cPanel import. Ensure correct home directory configuration.