Server & Network Configuration

  • Unable to connect to FTP

    • Ensure the FTP passive port range (30000:31000) is allowed inbound through your firewall.
  • PHP websites cannot connect to the outside internet

    • Ensure the "ufw" firewall is enabled by running sudo ufw enable.
  • Switching web server type but the web server does not restart

    • Run appcd-cli 127.0.0.1 change-webserver apache via the CLI.
  • Move server times out

    • Ensure all necessary ports (TCP) are allowed between servers in the cluster (but not to the wider internet).
  • Failed to install 'Database' role error

    • Ensure "hairpin NAT" or "loopback NAT" is enabled if the server is behind NAT.
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