If you wish to access your email account with Thunderbird, please follow the instructions below about email setup with Thunderbird (SSL).
Email Setup with Thunderbird [SSL]
Step 1: Open Thunderbird application.
Step 2: Under create a new account, click on Email.
Step 3: A new window pops up and select Skip this and use my existing mail.
Step 4: A new mail account setup window pops up where you have to give your Name, complete email address, password and tick the option Remember password. Next, click Continue.
Step 5: Once you click continue, you may select the Manual Config option.
Step 6: A new window pops up where you have to type your Name, complete email address, password and tick the option Remember password.
Step 7: A new window pops up where you have to give your Name, complete email address, password and tick the option Remember password. Select the Incoming mail server as IMAP, you may give the server hostname as mail.domain.com, port as 143, under ssl you can choose none and for Authentication you can choose Normal password. For Outgoing, SMTP will be shown by default, you may give server hostname as mail.domain.com, port as 25, under ssl you can choose none and for Authentication you can choose Normal password. Click on Done.
Do note that the details shown in the images above is for demonstration purposes.
If you need assistance or have any further enquiries, feel free to contact our support team.