Browsing through your spam emails is important, at times even the best Spam filtering software does have false positive. For non IMAP / Webmail users, in particular POP3 users, it is advisable to use your local mail client to filter the emails to a particular folder upon receiving. Note that performing the steps mentioned below will retain the Spam mails on the server which would be calculated towards your disk space quota. Follow the instructions below on how to move emails tagged by SpamAssassin to a specific folder.

Perform these steps in order to keep your Spam emails in a designated folder.

There are two different level of filtering:

  • Account Level Filtering
  • User Level Filtering

You need to decide if you would like to filter your Spam emails for all users and have it kept in one directory, or filtering it for just an account. Non-filtered Spam emails will contain ***SPAM*** in your Subject.

Before you begin, from your cPanel, navigate to Spam Assassin™, ensure that SpamAssassin is currently Enabled and Spam Auto Delete is Disabled.

From home, select either User Level Filtering or Account Level Filtering.
Note: For User Level Filtering, click on Manager Filters for your selected account.

Click on the “Create a new Filter” button and perform the following steps:

  1. Type a unique name in the Filter Name field
  2. From Rules section, select Subject in the first drop down box
  3. Select contains
  4. Type ***SPAM*** in the third box
  5. From action section, select Deliver to folder
  6. Type /home/username/mail/yourdomain.com/emailusername/.Spam/
    Note: Replace username with your account username, yourdomain.com with your full domain name without www. and emailusername without the @yourdomain.com.

Wait for a spam email to arrive to verify it works.

For webmail and IMAP users, you need to manually subscribe to the folder.

If you need assistance or have any further enquiries, feel free to contact our support team.

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